Dimitris Dimitriadis spoke to the Hellenic Customer Service Institute about the Metaverse. What is the Metaverse, challenges and opportunities in an interesting talk.

In his captivating talk at the Hellenic Customer Service Institute, Dimitris Dimitriadis explored the concept of Metaverse and its potential impact on customer experience and human behavior.

He discussed the challenges and opportunities of these emerging technologies, which have the potential to transform the way customers interact with businesses and each other in virtual worlds. Dimitriadis also touched upon the potential ethical and societal implications of Metaverse, emphasizing the need for careful consideration and collaboration among industry leaders and stakeholders to ensure that it is developed in a responsible and sustainable manner.

Overall, his presentation shed light on the exciting possibilities of Metaverse, while also acknowledging the complex issues that must be navigated to fully realize its potential.